Privacy Policy

Who We Are

EMLR Consulting Ltd is a social care consultancy registered in England and Wales. Our website address is emlrconsulting.com. For any privacy-related enquiries, please contact us at info@emlrconsultingltd.com.

What Information We Collect

We collect information in the following ways:

Information you provide directly When you submit a contact form or book a discovery call, we collect your name, job title, organisation, email address and any information you include in your message.

Information collected automatically When you visit our website, we may collect standard technical data including your IP address, browser type, pages visited and time spent on the site. This is collected via cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

Respond to enquiries and booking requests
Communicate with you about our services
Improve the performance and content of our website
Meet any legal or regulatory obligations

We do not use your personal information for marketing purposes without your consent, and we do not sell your data to third parties under any circumstances.

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Legitimate interests — to respond to enquiries and manage client relationships
Contractual necessity — where processing is required to deliver an engagement
Legal obligation — where we are required to retain or process data by law
Consent — where you have explicitly opted in, such as for marketing communications

How Long We Keep Your Data

We retain contact and enquiry data for up to two years from the date of last contact. Data related to active or completed engagements is retained for seven years in line with standard business record-keeping requirements. After these periods, data is securely deleted.

Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes. We may share data with:

Third-party service providers who support the operation of our website and business systems (such as Wix, our website platform), where they are bound by appropriate data processing agreements
Professional advisors such as legal counsel, where required
Regulatory or law enforcement bodies, where we are legally obliged to do so

Our website uses cookies to support basic functionality and to help us understand how visitors use the site. You can control cookie settings through your browser. A cookie consent notice is displayed on your first visit to the site.

We do not use cookies for advertising or tracking purposes across third-party sites.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, where no legal obligation requires us to retain it
Object to or restrict processing in certain circumstances
Withdraw consent at any time, where consent is the basis for processing
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@emlrconsultingltd.com.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website is hosted on Wix, which maintains its own security standards and data protection practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.

Contact

EMLR Consulting Ltd info@emlrconsultingltd.com emlrconsulting.com